How can I go to the help portal?

Click on the three dots on top right and click on help 

you will be redirected to the help portal where you can read all the knowledge articles and Ask any questions to the AI chatbot which answers your questions with step by step guide and also references the related articles

• Related Articles

• How do I view my child's Profile as a Parent?

  1. Go to the side menu and click on My child 2. Else, click on three dots on top right and in My profile, click on view student's profile

• How do I delete or recall a sent message?

  To delete or recall a message you’ve already sent: Go to the conversation. Locate the message you have sent & want to remove. Look below the message for the Delete (?) icon. Click the Delete icon. Confirm whether you want to Delete the message for ...

• How do I log-in to WowCare?

  1. When the school admin adds a user (staff/parent) in their school, user will receive a welcome email with a link to create their password. 2. Click on Reset your password button to create & confirm your password. 3. Go to the login page, enter your ...

• How do I copy message texts?

  To copy the text of a message in WowCare: Go to Communications from the left sidebar. Open the conversations for any staff or student from staff/parent messaging Locate the message you want to copy. Right click on (or tap, if on mobile) the message ...

• How to Add a Parent or Guardian to a Student’s Profile?

  To add a parent or guardian under a student’s Family tab: Go to the "Students" section from the left menu. Click on the student whose profile you want to edit (e.g., Lex Fenwick). Ensure you're on the "Profile" tab. Click on the "Family" sub-tab. ...